HostBridge Product Support Life Cycle provides a clear and predictable method to help you plan your implementation, upgrade and support requirements. Availability of technical support and defect resolution varies depending on the stage of the product in its support life cycle. HostBridge uses the following phases to categorize its solutions:
|Phase||Definition||Available Support *|
|Active||Current shipping version of the product||Technical support and defect resolution|
|Supported||Product that continues to be supported, but is not the most current version||Technical support and defect resolution|
|Unsupported||Product that is no longer sold or supported||None, unless by special arrangement|
* Support available to customers with an active HostBridge Support plan only
The following table shows the support life cycle for HostBridge products from version 7.05 going forward:
|Product||Version||General Availability *||End of Support **|
|HostBridge||7.05||June 17, 2021||The next HostBridge v7.xx release date plus 36 months|
HostBridge does not provide support for the product operating on versions of IBM CICS Transaction Server for which IBM has discontinued support.
* The General Availability (GA) date listed is the latest date that a version/release of the product is available to all users, regardless of language or media.
** The End of Support (EOS) date listed is the last date on which HostBridge will deliver standard support services for a given version/release of a product.